- $14 million decrease in network expenses in six months achieved with zero revenue loss by consolidating contracts, reducing network infrastructure, and migrating customers to public VoIP interconnects. For more information, click here.
- Assembled cross-functional expert team that developed series of business plans, providing analysis and strategies for executing multi-million BU sale. For more information, click here.
- $1 billion revenue growth achieved (from $1 billion to $2 billion) as business led flexible, data-delivery infrastructure that supported triple transactional growth.
- Exceeded 280% profit growth in six months by turning around sales and profitability of product experiencing minimal growth. Click here to view New Product Growth.
- $1 million imaging system installed on time and on budget. Participated on team that built business case to invest in system; team was responsible for design and implementation of scanner system that processed up to 20 million forms each year.
- Provided key infrastructure knowledge and systems development to achieve U.S. Patent 6871062, or "calling party pays" cellular and prepaid platforms for cellular calling systems, which led to new business contracts.
- 5% increase in market share resulted after researching market position of software inventory program marketed by small software company, writing marketing plan for product, and recommending plan.
- Collaborated with legal teams and executive management to negotiate long-term service agreements between IMS Health and Synavant spin-out for mission-critical data needed to ensure all products and services could continue to be supported post-transaction.
- 15% incremental revenue generated for product lines after championing product enhancement ideas, A/C/D Oprx, Physician license verification OpRx, first Rx Sample counter, and Opt-in sample shipment from initiation to launch and client rollout.
- Implemented effective leadership and sales management strategies to generate a 15% sales increase while turning around a failing Sales Division.
- 20% reduction in overhead costs created and new management team empowered to quickly learn business functions with regular meetings focused on detailing company's structure including functions, policies/procedures, and technology. For more information, click here.
- Reorganized underperforming analysis team, enabling series of changes that became multi-year function of growth and produced profits of 133%. For more information, click here.
- 5%+ reduction in staff expense while still yielding increase in target accounts 7% by restructuring sales support team with new, higher-skilled members and tying bonuses directly to meeting targeted objectives. For more information, click here.
- Lowered salary expenses 15% and utilized creative methods to maintain expected service levels to sales teams.
- 30% of business profit driven by implementing training program for three analysts to learn function of one analyst. For more information, click here.
- Mentored peer's direct report to ensure company retained valuable resource. Manager was high performer at risk of leaving to work for competition. For more information, click here.
- 50% decrease in turnaround time for analysis, 20% increase in productivity, improved employee satisfaction, and $20,000 savings in training costs resulting from training of international teams to leverage business intelligence tools for more effective performances.
- Organized and managed MBA intern program, which provided talent pool of new high-quality staff. Program enabled company to retain best interns as part-time employees and offer full-time employment as openings occurred.
- Turned around business unit's revenue decline 10% and profit decline 12% by assembling cross-functional team that reviewed and designed plan to end decline. For more information, click here.
- Increased gross variable profit yields 3%, or $1.2 million, after identifying areas where network traffic volume was below historical peaks and pushing pricing structures to grow; identified traffic patterns and established deviations between consistent traffic and new traffic.
- 25% growth of revenues and 1.5% growth of gross variable profit of business unit within two quarters by negotiating bilateral deals with large providers to ensure partnerships and targeting sales efforts at other underperforming customers; provided transparency in operating processes, data mining, supply chain review, and new product enhancements. Click here to view Reciprocal Deals.
- Assisted small spirits and liquor producer in generating three-year business plan by outlining steps to reorganize and expand business nationwide, which allowed re-launching of product after additional funds were raised from angel investors.
- Developed business plan and executed pilot stage for community-based, digital signage network. Business plan was pitched to investors for next round of growth.
- Established a national sales presence by negotiating profitable contracts with advertising aggregators that routinely booked more than $100,000 in new sales.
- 90%+ of management personnel utilized new business intelligence tool quickly; Implemented business intelligence solution after implementation stalled, and it was among most-used software solutions within company. For more information, click here.
- Presented financial structure, capabilities, organizational structure, and strategic assets of business unit for potential business transaction, which required working with various groups using tracked documents from central repository.
- 33% reduction of sales support headcount and improved sales force effectiveness after managing technology resources to ensure successful implementation of key system changes.
- Assumed management of failing project from external consultants and assembled internal team to implement and manage PDMA-compliant pharmaceutical sample fulfillment system. System is cornerstone of multimillion-dollar business unit for more than 15 years.
- Collaborated with DBA team to ensure successful Oracle upgrades of more than 30 production databases to meet three-month window and SLAs/uptime requirements in addition to increasing system performance.
- Executed automated process with Operations team to ensure consistent, updated schedule was maintained for production-prescriber licensing database. Process was required to sell enhanced targeted marketing services from set data.
- Recovered scanning and imaging system after major parts on more than 20 imaging programs cease to function and caught up with work backlog created by outage in three days, meeting customer SLAs. For more information, click here.
- Detected and closed systemic loophole affecting separate business unit that had enabled fraud, which cost company more than $20,000 daily for more than one month. Received "On the Spot" award.
- Developed software applications and processes after winning bid to execute product recall overnight; enabled smooth execution of recall and provided key information for customer feedback on status of product recall. Tool was then leveraged to market recall services within marketplace.
- $100,000 saved each month after building monitoring system that notified business decision-makers as soon as transactional losses occurred so network routing could be changed. Click here to view Loss Reduction.
- Collaborated with team on development of product that would meet potential customer's RFP; product passed first round of bidding process. For more information, click here.
- Negotiated with American Dental Association to utilize ADA's data in mailing lists as well as to verify dentist information for pharmaceutical manufacturers.
- Saved 60%, or $270,000, by leveraging skill sets of employees to provide 20x6 coverage of business operations globally. For more information, click here.
- Developed and supported email and report distribution system that utilized dial-up modems before local network systems and email packages like Outlook were available; saved hundreds of thousands of dollars in FedEx costs.
- Managed data mart project to hold sales representative sampling activity with on-line query and reporting tools for major pharmaceutical company; ensured system-integrated data exchanged with several different vendors.
- Ensured successful upgrade and replacement of Oracle data warehouse server and disk storage system and enabled system to keep up with increasing volume of business transactions.
- Established methodology and implemented systems to deliver key performance indicators in near real time for business unit that processed millions of transactions each day. Metrics were derived from multi-terabyte, Oracle data mart presented through Hyperion (Oracle) Intelligence Suite.
- Implemented reporting tool to help medical groups monitor prescription-writing habits; system utilized Oracle cube built from IMS Health prescription data. This information was then analyzed through Brio Query and Crystal reports.
- Spearheaded annual $1 million gross-profit-enhancement program, which allowed strategic analysis team to enlighten senior management on value returned by team. Project exceeded goals within seven months and surpassed $2 million within second year.
- Prepared business unit's quarterly forecasts and operating results for corporate board meetings. Presented results to executive management and prepared portions of 10-K.
- Internal $1.2 million, MIS cost center transformed into P&L center within six months by supporting external clients as well as internal accounting team.
- Renegotiated internal IT purchasing and maintenance contracts, decreasing maintenance costs 30% annually.
- All $1.2 million operating budget objectives met for OpRx product line, which included ten client project turnarounds and growth of three existing customers.
- Realigned sales force personnel and sales tactics with executive management. Post-reorganization results returned four consecutive quarters of record, gross-variable profit.
- Led multidisciplinary team that reengineered internal customer order workflow process and developed brand new system to support new workflows. Project reduced processing errors 20% and increased company productivity 10%.
|
to view details. 
to go back to the Competencies Chart.
WORD Download
PDF Print
Linked In
Zoom Info