Work History

Signage Company 2009
Digital Out of Home network and digital signage solutions provider focused in grocery stores.
EVP, Sales & Marketing
Retained on short-term contract to drive all facets of business development, overall strategy, new market segments, and manage existing client base.
  • $100,000 in new sales booked by negotiating contracts with advertising aggregators to establish national sales revenue stream.
  • Led turnaround of Sales Division that delivered 15% sales increase through effective leadership and sales management.
ABC 2000 - 2009
Provides retail and wholesale telecommunications services and products including pre-paid and rechargeable calling cards; consumer local, long distance, and wireless phone services; and wholesale carrier services.
Vice President, Strategic Operational Analysis (2008 - 2009)
Retained to ensure successful migration of core telecom network infrastructure from TDM to VoIP as well as optimize deployment of network resources.
  • Decreased network expenses $14 million in six months with zero revenue loss by consolidating contracts, reducing network infrastructure, and migrating customers to public VoIP interconnects.
  • Reduced overhead 20% via series of lunch and learns to review structure and procedures of operational teams after recent management change and unexpected drop in revenue.
Vice President, Business Planning (2007 - 2008)
Collaborated with president on preparation of due diligence, business plan, and operational presentation to facilitate BU sale and creation of business plan for new organization after sale.
  • Organized cross-functional team that developed series of business plans providing analysis and strategy to facilitate sale of multi-million BU and continuity plans for remaining BUs.
  • Collaborated with groups across enterprise rapidly collecting information to present organizational picture to potential purchaser that was stored virtually, which enabled document tracking.
Vice President, Operations Americas (2006 - 2007)
Led more than 60 analysts through six direct reports and Americas' operations staff, supporting Carrier Services BU with global accountability for analysis and pricing teams.
  • Drove additional 20% cost reduction after proposing and implementing process to train additional analysts on key knowledge function driving 30% of profits and supported by only one analyst.
  • Reduced support staff 33% by improving operational efficiencies and sales force effectiveness through management of technology resources, ensuring successful implementation of key systems changes.
Vice President, Strategic & Operational Analysis (2005 - 2006)
Directed team of more than 20 global analysts tasked with identifying potential bottom-line opportunities by preparing daily dashboards and ad hoc reports to provide management with business insight.
  • Realized 280% profit growth in six months after taking underperforming product from another division and working with sales to turn it into blockbuster.
  • Detected and closed loophole from separate BU that had allowed fraud costing company $20,000+ per day for more than one month. Received "On the Spot" award in recognition of accomplishment.
  • Contributed to 133% business growth over two years by reorganizing underperforming analysis team, enabling multi-year growth of new processes and implementation into BU operations.
  • Increased gross profit 7% as result of reorganizing demoralized sales support team, tying compensation to sales team results, re-staffing with higher skilled employees, and focusing on top 20 accounts.
Director, Business Intelligence & Application Management (2002 - 2005)
Managed team of more than 30 managers, analysts, project managers, and QA analysts through six direct reports providing organization QA, documentation, BI, and application support and management services.
  • Developed business continuity and disaster recovery plan, which enabled recovery of key systems in less than four hours after power outage.
  • Led turnaround of out-of-control development for suite of applications by requiring SLAs with BUs and establishing process/procedures to ensure delivery and support of high-quality applications.
  • Provided key infrastructure knowledge and systems development to enable award of US Patent for cellular calling systems.
Manager, Business Intelligence (2000 - 2002)
Managed six programmer-analysts providing Business Intelligence infrastructure to corporation.
  • Produced $100,000 monthly savings by building monitoring system that notified decision-makers when transactional losses occurred in order to facilitate network routing changes.
  • Implemented systems to deliver KPIs in near real time for millions of transactions per day that BU derived from multi-terabyte Oracle data mart presented.
ABC 2 1994 - 2000
Provides information, analytics, and consulting services to pharmaceutical and healthcare industries worldwide.
Director, Database Product Administration (1997 - 2000)
New product development from idea to solution by leveraging disparate data sources in organization.
  • Created new prescriber, license-validation product by leveraging several internal databases and working with sales/client support teams to sell and install product for several clients.
  • Collaborated with development and operations teams to create and implement automated update process for production database as stepping-stone to sell enhanced marketing services.
  • Negotiated to use membership data in mailing lists as well as verify dentist information for pharmaceutical manufacturers.
Director, New Project Development (1996 - 1997)
Managed 45-member team of developers and operations staff through six direct reports supporting scanning and imaging, as well as sample fulfillment BUs on three shifts.
  • Drove four product enhancement ideas from concept to launch and client rollout that generated 15% incremental revenue for these product lines.
Project Manager (1994 - 1995)
Managed assigned projects ensuring PDMA and GMP compliance.
  • Reduced processing errors 20% while improving productivity 10% through leadership of multidisciplinary team reengineering internal customer order workflow process and developing new support system.
  • Turned around failing project by leading team to implement and manage PDMA-compliant, pharmaceutical sample-fulfillment system; system is now cornerstone of multimillion-dollar business unit.
ADDITIONAL LEADERSHIP POSITION
Senior Systems Analyst